Terms and Conditions

1. Operator and agreement

BodyMarc at bodymarc.com is operated by Guided Boost PSA, ul. Domaniewska 37, 02-672 Warsaw, Poland. NIP: 5214177112 (PL5214177112); KRS: 0001261827; REGON: 54554673100000. In these Terms, “we”, “us” and “our” mean Guided Boost PSA. Contact: [email protected].

By logging in or creating an account, you agree to these Terms and acknowledge our Privacy Policy. Creating an account does not purchase a subscription or give consent to optional analytics, advertising or marketing. A paid subscription is ordered separately at checkout. You may save or print these Terms.

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2. Purpose of the programme and who it is for

You must be at least 18 years old to create an account, subscribe or practise with BodyMarc. By doing so, you confirm that you meet this requirement. The programme is not designed for children.

The central goal of BodyMarc is to give horse riders, horse trainers and dog trainers first-hand experience of relaxation. By exploring relaxation, body access and body awareness in themselves, participants can develop a practical reference for understanding relaxation in horses and dogs and for applying relaxation-based techniques during riding and training. These are educational aims, not promises of a particular riding or training result.

Use an email address you control and keep your sign-in codes and account access private. Accounts and subscriptions are for your personal use. Do not share, resell or transfer account access. Contact us if you suspect unauthorised access.

3. Educational purpose and health disclaimers

BodyMarc uses guided exercises and educational audio to help participants experience relaxation in their own bodies and develop understanding relevant to riding, horse training and dog training. It does not provide medical advice, diagnosis, treatment, psychotherapy, physiotherapy, rehabilitation or individual clinical assessment. No clinician–patient relationship is created.

We make no medical, therapeutic or health-improvement claims for BodyMarc. The programme is not intended to diagnose, treat, cure or prevent any disease or condition. We do not promise improvements in physical health, mental health, digestion, cognitive function, intelligence, performance or any other individual outcome.

Expressions such as “body access”, “mind access”, “releasing residual tensions” and “digestive intelligence” describe the programme’s educational topics and subjective exploration. They are not clinical diagnoses, medically validated outcomes or guarantees of physiological change. References to research are general educational context and do not establish that BodyMarc has a proven treatment effect.

Experiences vary. No particular result is promised. These statements concern individual outcomes; they do not remove our obligation to supply the paid digital service as described or your mandatory consumer rights.

4. Suitability and practising safely

The exercises are intended mainly for generally healthy adults. We cannot assess your health or whether a particular exercise is suitable for you through a recording, website or ordinary support correspondence.

If you have any doubt about suitability, consult a qualified healthcare professional, such as your doctor, before starting or continuing. This is especially important if you have symptoms, an injury, a physical or mental health condition, are pregnant, recently had surgery, take medication affecting your ability to practise, or have been advised to limit activity.

Choose a safe, comfortable place and work within your own comfortable limits. You may pause, skip or stop any exercise. Do not force a movement, breathing pattern or sensation, and stop if you experience pain, dizziness, distress or other unwanted symptoms. Seek appropriate professional advice if symptoms occur or persist.

Do not use guided relaxation while driving, operating machinery, in water or in another situation requiring full attention. Do not use BodyMarc to delay seeking medical help, replace prescribed care or change medication. For an emergency, contact the appropriate emergency service.

5. What the service includes

BodyMarc provides online audio lessons arranged into modules, with accompanying descriptions and articles where available. You need internet access, access to your email, a supported current browser, audio playback and essential cookies. Some interactive features require JavaScript.

A settled introductory trial gives access to Module 0 for three days. The first successful monthly subscription payment unlocks Module 1; each further eligible paid monthly period advances your access by one module. A scheduled release date may apply. The catalogue shows accessible modules and the next unavailable module with its expected unlock information.

Earlier unlocked modules remain available while your subscription is active. Cancellation does not erase your earned progression, but access requires a current paid or trial entitlement. Returning subscribers continue under the offer shown at checkout and do not automatically receive another introductory trial.

We plan to add further modules every month. Only published content and the entitlement described in your offer are included. A preview or countdown does not itself grant playback access. You receive a personal right to access the service, not ownership of the recordings or a promise of permanent access.

6. Trial, subscription and payment

The standard introductory offer is USD $5 for three days, followed automatically by USD $18 per month until cancelled. These USD prices include applicable tax: no extra tax or VAT is added on top. An eligible affiliate coupon may waive the introductory fee; it does not waive monthly renewal charges. The complete offer, total payable amount, renewal terms and any local-currency amount are shown at checkout before you order.

Payments and subscription billing are handled through Stripe. Where Stripe Managed Payments is used, the seller or merchant of record identified at checkout has its own payment, tax and purchase responsibilities and terms. Nothing here changes that seller’s mandatory obligations.

Signing in alone does not authorise a charge. The checkout confirmation creates the payment obligation described there. A checkout return or a pending payment does not by itself grant access. Failed, refunded or disputed payments may affect access, subject to applicable law.

7. Cancellation, withdrawal and refunds

You can cancel future renewals through the subscription management controls in Profile and the linked billing portal. Cancel before the three-day trial ends to avoid the first monthly charge. After cancellation, access normally continues until the end of the current paid or trial period. Cancellation of future renewals is different from a refund request or a statutory withdrawal.

For help with cancellation, account closure, a payment problem or a refund, email [email protected]. If you ask us to close your account, tell us whether you also want the recurring subscription cancelled; we will help resolve any active billing before closure. Deleting browser cookies or simply stopping use does not cancel billing.

If you are an EU/EEA consumer, you generally have a statutory 14-day right to withdraw from a distance service contract, subject to the applicable rules and exceptions. This is separate from the three-day introductory offer. Merely logging in or listening does not by itself waive that right. Any legally effective request for immediate performance or loss of a withdrawal right must meet the applicable requirements; these Terms alone are not such a waiver.

To exercise a withdrawal right, send a clear statement to [email protected] or our postal address before the deadline, identifying your account email and order or subscription if available. You may write: “I withdraw from my BodyMarc subscription contract concluded on [date]. My account email is [email].” Include your name and the date. A signature is needed only if you submit on paper. This wording is optional.

Where a withdrawal entitles you to reimbursement, the applicable seller will reimburse as required by law, normally within 14 days of receiving the withdrawal, using the original payment method unless otherwise agreed. A proportionate charge for services already provided is possible only where the legal conditions are met. Other mandatory remedies for defective or non-conforming digital services remain available.

8. Content and acceptable use

Recordings, lessons, articles, branding and other materials are protected by intellectual property rights. You may use the content privately through the features offered by the service. Do not copy for distribution, publish, resell, redistribute, share recordings or use them to offer a competing service without permission, except where the law permits.

A subscription does not qualify or authorise you to teach BodyMarc professionally, treat clients, provide healthcare, certify others or represent us. Do not misrepresent the programme, make medical claims on our behalf, interfere with the website or attempt to bypass access controls.

9. Availability, account restrictions and responsibility

We use reasonable care to provide the service and protect accounts. Maintenance, technical faults or events beyond reasonable control may interrupt access. Contact us about faults so we can investigate and provide any remedy required by law.

We may restrict or suspend access where reasonably necessary for security, fraud prevention, non-payment or a serious breach of these Terms. Where appropriate, we will explain the reason and provide an opportunity to resolve it. Restrictions and termination must be proportionate and do not remove refund or other statutory rights.

To the extent permitted by law, we are not responsible for outcomes caused by using the materials contrary to the instructions or for individual results we have not promised. Nothing excludes or limits responsibility that cannot lawfully be excluded, including liability for fraud, intentional wrongdoing, or death or personal injury where applicable law makes us responsible. Mandatory consumer and digital-service rights remain unaffected.

10. Complaints, changes and governing law

Send questions and complaints to [email protected] or our postal address above, describing the issue and your preferred resolution. We will respond without undue delay and within any applicable statutory deadline. You may seek help from the competent consumer authority or an available alternative dispute-resolution body. We do not restrict access to courts or mandatory complaint rights.

These Terms are effective from the date above. We may update them for legal, security, service or business changes. Material changes affecting an existing contract will be communicated in advance where required, with information about any applicable right to end the contract. We will not retrospectively remove accrued rights or change an existing price without the notice and rights required by law.

Polish law applies, subject to the mandatory consumer protections of your country of habitual residence where applicable. Any choice of law or court does not deprive you of rights or jurisdiction protections that cannot lawfully be waived.